Privacy Policy

1. Introduction

Welcome to Wan 2.2 Plus ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service (the "Service"). Your privacy is of the utmost importance to us.

2. Information We Collect

To provide and improve our Service, we collect the following types of information:

• Account Information: When you register for an account, we collect your email address, password, and any profile details you choose to provide.
• User Content: This includes the inputs you provide to the Service, such as text prompts for Text-to-Video generation and images you upload for Image-to-Video generation. It also includes the final videos generated by the Service.
• Usage Data: We automatically collect information about how you interact with our Service. This may include your IP address, browser type, device information, features used, and the time and date of your activities.
• Payment Information: If you subscribe to a paid plan, our payment processor, Stripe, will collect and process your credit card details and billing information. We do not store your full credit card information on our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our video generation Service.
• Process your requests, generate your videos, and manage your account.
• Improve the quality, safety, and accuracy of our AI models and the Service.
• Communicate with you, including sending service-related notifications, updates, and responding to your support inquiries.
• Process transactions and prevent fraudulent activity.
• Enforce our Terms of Service and ensure compliance with our policies.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

• Account Information is retained for as long as your account is active.
• Generated Videos and User Content are stored temporarily to allow you to access and download them. This content may be automatically deleted after a set period (e.g., 30 days) unless you explicitly save it to a personal gallery.
• Anonymized prompts and usage data may be retained for longer periods for the sole purpose of service improvement and statistical analysis.

5. Information Sharing

We are committed to protecting your privacy and do not sell your personal information. We may share your information only in the following limited circumstances:

• With trusted third-party **service providers** who help us operate our platform, such as cloud hosting providers (e.g., AWS, Google Cloud) and our payment processor (Stripe).
• With **legal authorities** if required by law, court order, or other governmental request.
• In connection with a **business transaction**, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the deal.

6. Your Data Rights

You have rights over your personal data. Depending on your location, these may include the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your personal information and account.
• Export your data in a machine-readable format.

To exercise these rights, please contact our support team at support@wan2video.com.

7. Security

We implement robust technical and organizational security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Service is not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us at: support@wan2video.com